British Gas Lite Electricity & Gas: Prices, Reviews & Tariffs
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An introduction to British Gas Lite
British Gas Lite is a branch of the larger company, British Gas, however, they are separate businesses, with British Gas Lite offering small businesses better business electricity rates and online account management. Aside from offering commercial energy, they also install electricity smart meters at no extra cost, usually as part of a bundle in their fixed-price plans.
They state their aims as keeping customer prices low and competitive by reducing overhead costs, and ensuring their customers are passed on these savings. A way of keeping their overheads lower, their service is entirely online, including their customer service team. This could prove useful to some companies looking to switch energy suppliers as it offers a little more control to the customer and ease through monitoring spend via their electricity smart meters.
British Gas Lite was founded in 2018 to provide energy to small businesses in England, Scotland, and Wales. They are also owned by Centrica Plc, which also owns the more well-known company British Gas.
British Gas is one of the biggest suppliers of gas and electricity in the UK. They focus on a basic, online-only service that allows them to offer lower business energy prices.
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Summary of British Gas Lite Tariffs
If your business spends less than £30,000 annually on energy or uses less than 150MWh per year, you can get an online quote. British Gas Lite offers flexible fixed-rate tariffs for businesses with contracts ranging from one to three years.
Fixed-Price Tariffs with flexible payments
With British Gas Lite, you can choose from a range of fixed-price gas and electricity tariffs, ensuring your energy costs remain predictable. A variable Direct Debit payment option means you’ll only pay for the energy you use each month.
Free Smart Meter Installation
When you sign up, you’ll receive a free smart meter, giving you real-time insights into your energy usage. This helps you identify areas where you can save and make your business more energy-efficient.
24/7 Online Account Management
Manage your account easily through their user-friendly website, where you can view your bills, track energy usage, and chat with the support team anytime.
A Trusted Energy Supplier
As a subsidiary of British Gas, one of the UK’s leading and most trusted energy providers, British Gas Lite ensures you get top-quality service and support for your business.
British Gas Lite Fuel Mix
The Fuel Mix Disclosure refers to the blend of fuels British Gas use to generate electricity supplied to their customers, along with its environmental impact.
The table shows the British Gas fuel mix from 1st April 2023 to 31st March 2024.
|
Energy Source
|
British Gas Trading Limited
|
Renewable Energy for Business
|
Zero Carbon Energy for Business
|
All Other Products
|
|---|---|---|---|---|
|
Coal
|
4%
|
0%
|
0%
|
6%
|
|
Natural Gas
|
17%
|
0%
|
0%
|
28%
|
|
Nuclear
|
57%
|
0%
|
90%
|
63%
|
|
Renewables
|
20%
|
100%
|
10%
|
1%
|
|
Other Fuels
|
2%
|
0%
|
0%
|
2%
|
|
CO2 emissions
|
117 g/kWh
|
0 g/kWh
|
0 g/kWh
|
191 g/kWh
|
|
High-level radioactive waste
|
0.0034 g/kWh
|
0 g/kWh
|
0.0054 g/kWh
|
0.0038 g/kWh
|
|
Zero Carbon %
|
77%
|
100%
|
100%
|
64%
|
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British Gas Lite Reviews
Overall, British Gas Lite is known for offering easy online service and competitive pricing, making it appealing for businesses that value convenience. However, common complaints include expensive bills, poor customer service, and issues with auto-renewals, which may impact the experience for some businesses.
British Gas Lite Summary of Features
With British Gas Lite, businesses can select from a range of fixed-price tariffs, tailored to their specific needs, with contract lengths between one and three years. If you don’t switch energy deals when your contract ends, you’ll be automatically moved to a variable price plan, which is often more expensive. To avoid this, it’s important to compare energy deals and switch before your tariff expires. If you are switched to a variable plan, you can request to return to a cheaper fixed-price plan at any time. Prices will vary based on your business’s location, energy usage, and other factors.
|
SERVICE FEATURE
|
YES/NO
|
|---|---|
|
Online Only
|
Yes
|
|
Must have Smart Meter
|
Yes
|
|
Paper Billing
|
Yes
|
|
Green Energy?
|
Yes
|
|
Direct Debit
|
Yes
|
|
Cash/Cheque
|
Yes
|
|
Mobile App
|
Yes
|
British Gas Lite Deemed Rates
If a customer’s fixed-price product with British Gas Lite has ended and they have not selected a new product, they will automatically be moved to the Variable Price Plan (VPP). The new VPP prices and terms will take effect the day after the fixed-price product period ends. These charges are subject to change or withdrawal with 30 days’ written notice. The supply is also subject to terms and conditions.
Click below to find out more.
If a customer’s fixed-price product with British Gas Lite has ended and they have not selected a new product, they will automatically be moved to the Variable Price Plan (VPP). The new VPP prices and terms will take effect the day after the fixed-price product period ends. These charges are subject to change or withdrawal with 30 days’ written notice. The supply is also subject to terms and conditions.
The charges set by British Gas Trading Limited apply to the British Gas Deemed contract. All electricity supplied under this contract from 15th October 2024 will be charged in accordance with this schedule. British Gas may offer the option to enter into a formal contract instead of being charged based on Deemed rates.
These charges are subject to change or removal with 30 days’ written notice. The supply is also governed by the Terms and Conditions. The charges in this schedule may also apply to any customer supplied due to a direction from the Gas and Electricity Markets Authority (Ofgem) for British Gas to act as the supplier of last resort.
These charges have been set by British Gas Trading Limited in relation to the British Gas deemed contract. All gas supplied under this contract from 15 October 2024 will be billed in accordance with this schedule. These charges also apply to non-domestic customers using piped propane in Llanfyllin, Llanwrtyd Wells, Colden, and Stornoway.
British Gas may offer to enter into a formal contract with the customer, rather than continuing to charge based on deemed rates.
These charges are subject to change or withdrawal, with 30 days’ written notice provided. The supply is also subject to terms and conditions. Unless otherwise specified, the charges in this schedule will apply to any customer supplied as a result of British Gas receiving a direction from the Gas and Electricity Markets Authority (Ofgem) to act as the supplier of last resort.
If you are currently on British Gas Lite deemed rates, please call 01872 495 111 for instant pricing
Contact British Gas Lite
British Gas Lite are typically an ‘online only’ service.
When you switch through WeSave, we’ll handle all interactions with your new supplier, so you can stay focused on running your business. However, if you ever need to reach British Gas Lite directly, use the contact details above.
Contact Information
- Phone: 0333 202 9766
- Email: hello@britishgas.co.uk
- Live Chat: Available on their website
- Address: Business Customer Relations Team, British Gas, Winnall Down, Alresford Road, Winchester, SO21 1FP
- Opening Hours: Monday to Friday 8am – 6pm
For additional information, visit their “Contact Us” page.
The quickest way to reach British Gas Lite is via live chat, by clicking here.
Compare British Gas Lite Energy Prices
British Gas Lite is part of the WeSave panel of trusted UK energy providers, meaning you can switch your business energy with confidence through us. Finding the best business energy deals can be time-consuming and stressful. WeSave is an energy broker that you can trust. We do all the hard work for you to find a cheaper deal that’s tailored for your business and make switching simple.
Why switch through WeSave?
With independent, expert advice at every step, you can be confident you’re getting exactly the right deal at the right time. Our strong relationships with suppliers and increased buying power allow us to negotiate the best rates available, including 1, 2 and 3 year fixed-rate options allowing you to lock-in lower prices. We’ll always make sure you know exactly how much you’ll be paying, with absolutely no hidden fees or nasty surprises. We’ll help you chose the right deal, switch supplier and provide dedicated ongoing support, with bill analysis, supplier liaison and advice when it’s time to renew.
Switching is easy with WeSave – simply request a quote on our website, give our switching team a call on 01872 495 111, email us at hello@wesave.co.uk or visit our contact page.
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