Yü Energy Business Electricity & Gas: Reviews & Tariffs
Save time, compare Yu Energy Business Tariffs and protect your business energy bills by clicking below
Who are Yu Energy?
Driven by firsthand frustration with unsatisfactory service and pricing from his energy supplier while managing his care home business, our founder and CEO, Bobby Kalar, saw a clear need for a better approach to business energy. This led to the founding of Yü Energy.
Today, Yü Energy is a leading independent energy provider, serving over 45,000 locations across the UK. Our customers benefit from a unique multi-utility offering that includes electricity, gas, and water services, as well as solutions like EV charge points and smart metering. For businesses prioritizing sustainability, we offer Carbon Neutral Gas and Pure Green Electricity plans. Our commitment to streamlined service, known as Yütility Simplicity, is designed to help you save both time and money.
As a specialist in business energy, Yü Energy combines the reliability of a PLC with the personalized service of an independent provider. Our forward-hedging approach to gas and electricity contracts (up to three years) protects customers against fluctuations in wholesale energy costs. Backed by a 4-star Trustpilot rating and exceptional service standards, Yü Energy is dedicated to keeping you in capable hands.
Save time, compare Yu Energy business tariffs and protect your business energy bills today
Summary of Yu Energy Tariffs
The rates and types of tariffs available when you switch to Yü Energy are tailored to suit your business’s unique needs. We currently offer the following options for small businesses with non-half-hourly meters:
- Fix – Lock in your unit rate and standing charge for the contract’s duration.
- Multi-Site Fix – Standardize electricity rates across multiple locations and meters.
- Multi-Fuel Fix – Enjoy discounts when you sign up for multiple utilities with Yü Energy.
- Pre-Pay – Designed for businesses with a prepayment meter.
- Freedom Plan – A flexible, variable-rate plan with a 30-day notice period.
Yu Energy's Fuel Mix
Yu Energy was founded in 2014. Since then, they have become the UK’s most ‘innovative’ energy supplier. They focus exclusively on business energy and promise a better service than their competitors. Yu Energy promises that you can get in touch with someone at customer services within three rings of the telephone, as well as a personalised account manager.
Standard electricity provided by YÜ Energy comes from the following sources:
|
Fuel Source
|
% of Total Electricity Supplied by Yü Energy
|
UK Average (for comparison)
|
|---|---|---|
|
Coal
|
12.8%
|
6.3%
|
|
Natural Gas
|
59.0%
|
35.0%
|
|
Nuclear
|
9.2%
|
12.7%
|
|
Renewables
|
13.2%
|
43.2%
|
|
Other Fuels
|
5.70%
|
2.80%
|
|
Total
|
100%
|
100%
|
Yu Energy also detail the fuel mix for our Green and Pure Green Energy plans as well as for all other electricity products over this same period.
|
Environmental Impact
|
||
|---|---|---|
|
CO2 Emissions
|
405.4g/kWh
|
221.7g/kWh
|
|
Radioactive Waste
|
0.0006g/kWh
|
0.0008g/kWh
|
Green and Pure Green Energy plans provided by YÜ Energy comes from the following sources:
|
Fuel Source
|
% of Total Electricity Supplied by Yü Energy
|
UK Average (for comparison)
|
|---|---|---|
|
Coal
|
12.8%
|
6.3%
|
|
Natural Gas
|
59.0%
|
35.0%
|
|
Nuclear
|
9.2%
|
12.7%
|
|
Renewables
|
13.2%
|
43.2%
|
|
Other Fuels
|
5.70%
|
2.80%
|
|
Total
|
100%
|
100%
|
Save time, compare Yu Energy business tariffs and protect your business energy bills today
Yu Energy Reviews
Our partnerships are with a trusted panel of suppliers who prioritise service and competitive rates.
Yü Energy has a Trustpilot rating of 4.2 stars (Average) with over 4,500 reviews. Of these, 71% are Excellent, 8% are Great, 2% are Average, 1% are Poor, and 18% are rated Bad. While most customers are satisfied with our service and communication, issues have occasionally arisen around billing and contract details.
Yu Energy Summary of Features
Yü Energy provides tailored energy plans for large and industrial sites, whether single or multi-location:
- Half-Hourly Fix – Ideal for businesses with half-hourly meters, this plan locks in unit rates (6-hour night, 18-hour day) and standing charges for the contract’s lifetime.
- Multi-Site Fix – Standardize electricity rates across multiple locations.
- Pass-Through – For businesses using over 500,000 kWh, energy rates are fixed, while non-energy rates are variable and billed based on actual usage.
- Renewable Pass-Through – This option fixes energy costs while allowing pass-throughs for RO, FIT, and CfD, with other non-commodity costs remaining fixed.
- Cost Manager Pass-Through – Offers fixed energy rates, with pass-through options for Capacity Market, DUoS, and TNUoS charges, while other non-commodity costs remain fixed.
- Freedom Plan – A flexible, variable-rate contract with a 30-day notice period.
When you select a fixed plan, you’re locked into your rate until the end date but have the option to explore a new deal with Yü Energy or another provider when your contract enters its switching window.
|
SERVICE FEATURE
|
YES/NO
|
|---|---|
|
Online Only
|
No
|
|
Must have Smart Meter
|
Yes
|
|
Paper Billing
|
Yes
|
|
Green Energy?
|
Yes
|
|
Direct Debit
|
Yes
|
|
Cash/Cheque
|
Yes
|
|
Mobile App
|
Yes
|
Yu Energy Deemed Rates
If you move into new premises supplied by Yu Energy and haven’t agreed a new contract, you’ll be paying Yu Energy’s deemed rates.
Deemed rates are usually more expensive, but by agreeing a fixed term contract you could pay a lot less.
Click below to find out more.
Deemed Plan will apply if we supply a site with electricity, gas or water without specific contract details having been agreed. Typically, this applies if your business moves into premises we already supply. These prices will continue to apply until a contract is agreed or we stop supplying the site.
If you choose not to renew your Fixed Energy or Water Plan and terminate your contract with us but another supplier does not register your meter point, our Transition Plan will apply.
The Freedom plan provides a flexible business energy plan solution with a 30-day notice period if you wish to leave. Prices are fixed and are reviewed periodically. We’ll email you in advance to let you know the latest Freedom rates and advise you of any changes. You can choose to move to one of our fixed term contracts at any time. For businesses who require the ability and freedom to move their energy supply at short notice.
If you default on the agreed payment terms in your contract and we are unable to collect your payment, you’ll move onto our Payment Default Price Plan. We will provide details of your Payment Default Energy Plan to you by email, letter or phone call. It will remain in place until your payments are brought up to date.
Smart Default Rates are higher rates applied to customers who have signed up to Yu Energy’s smart meter plan, but have refused a smart meter installation. They are applied when your contract is subject to the installation of a smart meter and installation is refused or your property cannot accommodate a smart meter.
Prior to these rates being applied, Yu Energy would have made several attempts to contact you to book your smart meter installation. Smart Default Rates will be an increase of 14% on your unit rates and 12% on standing charges.
If you are currently on Yu Energy's deemed rates, please call 01872 495 111 for instant pricing
Contact Yu Energy
When you switch through WeSave, we’ll handle all interactions with your new supplier, so you can stay focused on running your business. However, if you ever need to reach Yü Energy directly, use the contact details above.
Contact Information
- Phone: 0115 971 7432 or 0115 975 8258
- Email: customercare@yuenergy.co.uk
- Live Chat: Available on their website
- Address: Unit 2, Horizon Place, Mellors Way, Nottingham NG8 6PY, UK
- Opening Hours: 8am – 5pm
- Freedom Plan – A flexible, variable-rate contract with a 30-day notice period.
For additional information, visit their “Contact Us” page.
Yü Energy provides UK-based customer service with a commitment to quick response times, often answering calls within three rings. This approach makes reaching them easier than with many other providers.
Compare Yu Energy Business Energy Prices
Yu Energy is part of the WeSave panel of trusted UK energy providers, meaning you can switch your business energy with confidence through us. Finding the best business energy deals can be time-consuming and stressful. WeSave is an energy broker that you can trust. We do all the hard work for you to find a cheaper deal that’s tailored for your business and make switching simple.
Why switch through WeSave?
With independent, expert advice at every step, you can be confident you’re getting exactly the right deal at the right time. Our strong relationships with suppliers and increased buying power allow us to negotiate the best rates available, including 1, 2 and 3 year fixed-rate options allowing you to lock-in lower prices. We’ll always make sure you know exactly how much you’ll be paying, with absolutely no hidden fees or nasty surprises. We’ll help you chose the right deal, switch supplier and provide dedicated ongoing support, with bill analysis, supplier liaison and advice when it’s time to renew.
Switching is easy with WeSave – simply request a quote on our website, give our switching team a call on 01872 495 111, email us at hello@wesave.co.uk or visit our contact page.
View all of our Trust Pilot reviews by clicking here
Looking to compare a different supplier?
